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IT Support Specialist - Luxembourg - MAZARS Luxembourg SA
Description
Your Role:
Responsible for installation and configuration of users Devices (Windows 10/11, IOS).
In charge of User access management and profile creation
Perform incidents resolution and follow-up, problems identification, analysis, and customer support.
Participate in continuous improvement of the overall production environment and propose improvements where required.
Keep a high level of technical awareness within the assigned area of responsibility.
Participate to IT related projects.
Your profile:
Degree in computer science.
At least 2 to 3 years of relevant work experience in IT support Team
Experience with Access management.
Excellent knowledge of Systems: VMware vSphere/VSAN/ESX, Windows 10 / Office 365, Windows Server 2019/2022, Active Directory, Entra ID, Intune, Power shell and scripting languages.
Excellent verbal and written communication skills.
Knowledge of ITIL framework and ITSM Tools
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
IT passioned, highly motivated, organized, autonomous with a critical mind and a strong desire to improve things.
Fluency in French and English. Any other language would be considered as an additional asset.
We offer you:
The ability to acquire and develop an experience that will ensure a career in an expanding environment;
A growing company with many interesting IT projects and new technology deployments;
The opportunity to join a human sized international group and friendly environment that can give relief to your skills and satisfy your intellectual curiosity.
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