Application Support - Munsbach, Luxembourg - Advanzia Bank

Advanzia Bank Munsbach, Luxembourg

il y a 1 semaine

À temps plein

Description

APPLICATION SUPPORT & AUTOMATION INTEGRATION OFFICER

The Application Support team is part of the IT department that monitors and maintains the efficiency of our business applications. They are experts in optimising and building business processes and in supporting our end users, which are both our employees and our credit card customers.

The Application Support & Automation Integration Officer reports to the Head of Application Support & Automation Integration.

ABOUT THE JOB l What will you do?

As Application Support & Automation Integration Officer, you will be responsible for the following activities:

Providing software/business application support in a cross-functional delivery model (DevOps)
Performing analyses on software application functionality and suggesting improvements
Ensuring effective front-end and back-end functionality of applications
Collaborating with software development engineers, testers, business analysts and internal/external users to improve application performance
Managing code migration across environments to ensure continued and synchronised functionality
Establishing the root causes of application errors and initiating resolutions
Documenting configuration changes and processes
Monitoring application performance metrics
Providing support to customers and colleagues in business departments

ABOUT YOU l What's your background?

Vocational training or diploma in Information Technology or similar field
Relevant experience (minimum 4 years)
In-depth knowledge of SQL servers
Proficiency in the following platforms:
Archiving (e.g. Documentum)
Customer communication (e.g. xPression)
Workload automation (e.g. Automic)
Knowledge of MFT/FTP
Knowledge of the Pega platform would be considered as a strong asset
Understanding of credit cards and deposit accounts would be advantageous
Ability to learn, understand and apply new technologies

WHAT WE EXPECT l What are your skills?

Strong analytical skills
A service-oriented personality
Excellent time management skills and a structured approach with the ability to deliver results within defined timeframes
Ability to work autonomously and in a fast-paced environment
A proactive and reliable team player
Fluency in English is mandatory

WHAT WE OFFER l What advantages will you have?

Competitive compensation package
Attractive benefits as part of the banking collective agreement
Wide range of additional advantages such as language courses contribution, health initiatives, employee travel insurance, preferential conditions for Advanzia products, etc.
Training and development initiatives
Dynamic and international environment #TeamAdvanzia
Participation in various Corporate Social Responsibility (CSR) projects as part of the bank's Advanzia Plus initiative

Where you will be working

Located in bright and modern offices in Munsbach at 15 minutes from Luxembourg City, Advanzia currently employs around 200 employees from all over the world. We offer a pleasant and collaborative working atmosphere in a truly multicultural environment.

Looking for a new professional challenge in a fast-growing company?

Apply today and send your CV and motivational letter in English via

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