- Review of hardware retrieval requests via ticketing system and escalate where necessary.
- Collaborate with shipping and warehousing teams to book shipment returns.
- Provide timely updates on tickets and assist to remove roadblocks to get company assets returned.
- Manage of returned IT assets in accordance with computer reuse processes, reverse logistics processes or disposal processes.
- Update and maintain Asset management system records in line with defined processes.
- High school or equivalent diploma
- Previous experience in Administrative role
- Experience handling support tickets
- Experience with Microsoft Office
- Experience with Microsoft Office Excel, and Outlook
- Experience in customer service
- Previous experience in Warehouse Environment.
- Excellent written and verbal communication skills
- Ability to prioritize work based on department and production objectives
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IT Logistics Administrator, IT Services, Warehouse - Luxembourg - Amazon Europe
Description
DESCRIPTION
Amazon is seeking motivated individuals for an IT Logistics Administrator position in our Luxembourg IT Warehouse. This role supports Amazon offices by providing asset retrieval services after hardware exchanges or employee exits. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.
Key job responsibilities
We are open to hiring candidates to work out of one of the following locations:
Luxembourg, LUX
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.
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