Fund Services Manager - Bertrange, Luxembourg - fundcraft Holdco S.l
Description
About fundcraft:
fundcraft is a fast-growing, tech-powered fund services provider, aiming to revolutionise the fund management industry through our proprietary platform.
Our dedicated team of financial experts, lawyers, tech developers, and data scientists are fully committed to turning the organisation to a leading fund services firm, in Europe and beyond.
The company was founded in 2020 and has been experiencing rapid growth, already employing more than 75 professionals in two countries.
About the role:
As a Fund Services Manager you will work in a team of bright and motivated individuals to drive the growth and performance of the fundcraft brand.
In that team, you will be responsible for delivering services via the fundcraft platform to one or several clients while reporting directly to the Head of Fund Services.
You will be accountable for timely and qualitatively delivering of the range of services offered by fundcraft to clients.In your mission, you will be supported by associates and senior associates whom you will be responsible for managing, training and growing.
What you can expect to do in the role:
Key Responsibilities:
- Build and maintain relationships with clients and act as a primary contact and escalation point and resolution,
- oversee and control of quality output of all Capital transactions and records,
- implement the fundcraft policies, procedures and best-practice guidelines,
- represent the team, department or company fundcraft at on-site visits with all stakeholders,
- collaborate with all stakeholders, be solution driven, problem solving oriented and embrace change,
- understand the model and services offered by fundcraft Services, propose and develop operational improvements in consultation with the other managers,
- ensure all team members are set for success, taking into account skills, competencies gaps and career plans,
- implement training plan and buddy system when needed.
Must-Have Experience / Qualifications:
- Degree in Business, Finance or Law
- Have 46 years experience in a similar position, or in a Fund/Corporate role with client exposure
- Managerial experience
- Knowledge of Luxembourg Fund Industry
- English: fluent level (spoken and written)
- Good knowledge of Google workspace and Microsoft Office
Preferred Qualifications:
- German or French would be beneficial
Skills & Behaviours:
- Knowledge of and/or interest in new technologies,
- Done' mindset,
- be adaptable, flexible, a strong team player and an active listener,
- ability to handle complex deliverables across a number of stakeholders,
- ability to work with daily deadlines and with a high level of accuracy,
- provide fast open, constructive feedback,
- excellent communication skills and ability to influence others.
What you will get in return:
A culture where you can thrive.
- An entrepreneurial culture encouraging creativity and innovative, disruptive ideas,
- a multicultural team promoting our corporate values of _Ownership, Transparency, Team spirit, Boldness,_
Benefits to support you in your journey.
- Internal training and career development opportunities,
- ergonomic work equipment and spacious, modern offices located in Bertrange, in close proximity to Luxembourg City and easily accessible by bus or car.
Selection process:
- Stage 1: Video interview with our HR department (45 min)
- Stage 2: Meet the Team: Inperson interview with the hiring manager and a senior member of the team (45 min)
- Stage 3: Interview with a member of the management team (Optional) (45 min)
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