IT Service Management Trainee - Munsbach
Uniquement pour les membres inscrits Munsbach, Luxembourg
il y a 1 mois
* Cette fourchette de salaire est une estimation faite par beBee.
Job summary
Looking to kick-start your career in IT? Dive in and get hands-on experience in the world of payments and credit cards, working for an unconventional digital bank in the heart of Luxembourg.
Responsibilities
- Get hands-on experience – Support our IT Service Desk by assisting colleagues with IT-related issues, both remotely and on-site.
- Keep things running – Help manage incidents and service requests, register and track tickets, and make sure users get the support they need.
- Collaborate & learn – Work closely with IT teams across the bank and contribute to ongoing projects from our IT roadmap.
- Take ownership – Get involved in User Administration process and help review or improve procedures to make our Service Desk even better.
Qualifications
- Fresh grad, student or degree in hand? – You're currently enrolled or recently graduated in IT, Computer Science, Information Technology Engineering, or a related field.
- If you've finished your higher education or bachelor's degree, make sure this internship takes place within 12 months of your graduation.
- Tech-savvy & helpful – You're the first person people turn to when something's not working. You enjoy troubleshooting, finding solutions, and helping others. You know your way around Windows 11, Microsoft 365, Teams and SharePoint.
- Curious & eager to learn – You're motivated to grow your skills and understand how IT supports business operations.
- Team player & communicator – You work well with others, communicate clearly, and bring a positive, proactive attitude with strong intercultural skills.
- Language lover – Fluent in English? Perfect, it's our corporate language French, German or other languages are a plus.
Description de l'emploi
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