Cmdb Administrator - Luxembourg - Gate-16

Gate-16
Gate-16
Entreprise vérifiée
Luxembourg

il y a 1 semaine

Jean Schmitz

Posté par:

Jean Schmitz

Recruteur de beBee


Description
Mission- You operate, administrate, and integrate the technologies in the CMDB and web services on CMDB Front-End (FLAM);

  • You follow the daytoday activity of the team and organize its activity (requests, changes and incidents);
  • You manage weekly meetings with Service Delivery Managers;
  • From a broad selection of monitoring tools, you conceptualize, develop, and implement vendor or custom monitoring solutions to ensure system functions at peak performance;
  • You identify, analyse, architect, and test enhancements or bug fixes to the current systems management infrastructure to meet changing requirements and increase productivity;
  • You analyse processes to establish technical guidelines and standards for systems monitoring;
  • You provide administrative support for configuration and proper operation of monitoring tools used by Operational teams;
  • You provide recommendations to other Operational teams;
  • You insure availability of monitoring & CMDB solution in 24/7 mode (oncall);
  • You insure that requests and incidents are resolved within agreed KPIs;
  • You help service owners to translate their business needs into monitoring, CMDB/FLAM solutions;
  • You deploy in production & administrate Monitoring, CMDB tools on the existing perimeter;
  • If necessary, you assist Service Owners to develop their internal process to ensure detection of errors.


  • Competences techniques

  • You have 6 years' professional experience as a CMDB Administrator or similar;
  • You have experience/knowledge in:
  • BMC CMDB;
  • BMC ARS Remdy;
  • Databases (Oracle, MySQL );
  • System: Linux/UNIX;
  • Languages: Shell, Python
  • Webservices: RESTFul, SOAP;
  • Ticketing: SMT HP Service Manager;
  • ITIL certified or relevant;
- knowledge of ServiceNow is an asset
  • Competences generales
  • You have good supervising, time management and analytical skills;
  • You are versatile and adaptable (variety of projects and short deadlines);
  • You are autonomous, proactive and energetic;
  • You have excellent communication skills (written, verbal and presentation).


  • Langues

  • English (fluent)

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