Service Desk Analyst - Bertrange
il y a 1 mois
Job summary
At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we'll encourage you to fulfill your potential to be better.
Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate, Recording & tracking incident and request information, Participating in reconfiguration/installation of PC environment, Documenting operational support procedures, Drafting technical content for knowledge database, Testing and administration of applications, Liaising with system administration and database administration for execution of administration tasks.
Description de l'emploi
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