Relationship Manager - Luxembourg - W-Conseil

Description

W-Conseil is an independent international group based in Luxembourg which offers high-end company domiciliation and administration services.

We can rely every day on a strong team of more than 65 people located in Luxembourg, Dubai and Brussels.

Address 10A, rue Henri M. Schnadt, L-2530 Luxembourg


Phone


MISSION:

- (Team and Department Interactions)

• Report to the Team Manager.
• Must take into account and understand the requirements of regulations, administrative procedures and operating rules and ensure they are applied consistently.
• Accomplish production objectives
• Productivity targets (weekly, monthly, quarterly and annual)
• Respect team and individual agendas as set up by Team Manager
• Ensure that monitor Key Performance Indicator targets are met
• Annual accounts filed
• Tax returns filed (direct and indirect)
• Actively ensure debt recovery
• Accomplish weekly workload as determined by Team Manager.
• Train more junior staff while occupying a mentoring role
• Maintain optimal communication with the hierarchy, the clientele as well as all intermediaries and public administrations.
• Customer relationship.
• Your rigorous work organisation actively participates in the achieving of client satisfaction in all areas of service:
• Prepare and present service offers based on a deep understanding of the client's expectations, their needs and the purpose of their business.
• Draw up all relevant service agreements between clients and W-Conseil.
• Ensure seamless onboarding of new clients while respecting procedures.
• Coordinate company incorporation (draft articles, coordinate administrative formalities )
• Manage interactions with third parties such as advisors, banks, notaries, authorities and public administrations.
• Monitor and update client database.
• Handle all (para)legal aspects of companies, such as board meetings, ordinary and extraordinary general meetings, including all relevant filings with trade registrar.
• Conduct client file handover to accounting team and supervise production of annual accounts while ensuring optimum communication with technical expertise teams.
• Keep on top of client's tax situation and evaluate as well as coordinate necessary actions with tax consultants. Draft company tax returns.
• Anticipate, prepare and accomplish the work in such a way as to meet legal, schedule, efficiency and quality requirements.
• Review, follow up and validate client files in terms of annual accounts, direct and indirect tax returns as well as legal aspects and compliance/KYC.
• Identify and analyse client needs and difficulties in order to advise solutions.
• Formulate invoicing proposals with the Team Manager and Directors.

EXPERTISE:

• Fluency in English and French mandatory, any additional language considered an asset.
• Sound knowledge of accounting, tax and legal principles applicable in Luxembourg, as well as antimoney laundering and terrorism financing rules.
• Degree in business administration, management, economics, accounting, corporate/commercial law or similar.
• Proven experience in financial services, accounting, tax or trust environment, in a similar position, of at least three years.