Client Service Management - Luxembourg - LRI Invest S.A.

LRI Invest S.A.

Entreprise vérifiée

Luxembourg

il y a 1 semaine

Posté par:

Jean Schmitz

Recruteur de beBee

Description

The
-
Apex group is looking for an
-
Administrator in Client Service Management in one of our legal entities, FundRock

LIS S.A. This fulltime Administrator role is based in Luxembourg and comes with a favourable salary and benefits package, including flexible working.

As an
Administrator in Client Service Management, you will prepare investor reports under the supervision of more senior staff. You will also prepare solvency reports and interaction with service providers, and fund investments on deliverables.

You'll proactively assist in the management of a portfolio of assets focused mainly on private equity investments for institutional investors.

In your first few weeks in this
Administrator in Client Service Management role, you can expect to:

Maintain responsibility and contact point for the regulatory oversight of several LIS client funds, ensuring that all fund reporting is received and recorded on a timely basis and appropriate actions initiated as required.
Act as main point of contact for the client for daytoday activities and resolution (including escalation) of any fund related issues (including those in BAU), in addition organising regular service review calls.
Establish and maintain excellent relationships with each of the fund delegates including investment managers, administrators and depositaries, to ensure clear lines of communication.
Actively participate in the review process of the initial and ongoing Due Diligence of delegates to ensure that all delegates continue to operate and perform in line with regulatory requirements and in accordance with best practice standards.
Ensure all funds have up to date policies and procedures that reflect ongoing regulatory developments and any other requirements as determined by the Fund Boards, including SLAs.
Ensure the review of KPIs from all delegates including the administrator, transfer agent, distributor and Investment Manager are done and actively participate in the sign off on a monthly basis.
Oversee the monitoring of the NAV process
Ensure coordination and review of fund financial reports and long form reports
Participate in client quarterly calls organised for oversight purposes
Preparation of reports for Senior Management Committee (Conducting Officers), Board of Directors of Fund/Management Company
Ensure Risk and Valuation work is undertaken on the funds in a timely manner and review and sign off is carried out.
Responsible for coordinating service delivery across LIS teams with regards to the services that our Management Company/AIFM clients contract with LIS
Support the client onboarding process
Generate, review and sign off exceptional and regular Board reporting to inform Directors on the extent of the Fund's compliance with all of its legal, regulatory and fiduciary obligations and to highlight any issues that may require consideration by the Board.
Attend Board meetings of your clients and present Board reports.
Ensure that any actions raised at Board Meetings are subsequently progressed and resolved in a timely manner and to the Board's satisfaction.
Identify opportunities to enhance the relationship
Host onsite visits from Clients and counterparties
Proactively manage service commitments and Client expectations
Maintenance and/or review of all client data in compliance management system
Preparation of presentation materials for client visits
Ensure active engagement across the various teams in the organisation
Review of the LIS budget to ensure appropriate client billing and follow up of payment
Assist with capital requirements supervision

To succeed in this flexible role, you should have gained a degree from a Business school in Economics or Finance or have an equivalent educational background.

You will also need to be interested in the Alternative Investment Fund industry and fluent in English.

Other essential requirements include but aren't limited to:

Two to Three years of practical experience
Excellent writing and communication skills and the ability to prioritise issues
A good command of Outlook, Word, Excel and PowerPoint
The ability to work independently and as part of a team
Excellent organisational skills

You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility

Benefits:

As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working
Our people are our greatest asset, and we invest in talent development
Join our global network, and you will benefit from education support, sponsorship and inhouse training programs.

Apex Group Ltd ("Apex" or "the Group"), established in Bermuda in 2003, is a global financial services provider. With over 80 offices worldwide and 12,000 employees in 38 countries, Apex delivers an expansive range of services to asset managers, financial institutions, private clients, and fami