Client Services Fund Accounting Team Leader - Luxembourg - Eurolux Consulting

Eurolux Consulting

Entreprise vérifiée

Luxembourg

il y a 1 semaine

Posté par:

Jean Schmitz

Recruteur de beBee

Description

Job Description:

Our client, an international bank, is looking for a Assistant Manager with a strong Fund Accounting/Custody background to act as the primary client contact, maintaining relationships and ensuring client satisfaction.

Job Description:

Maintain high quality Alternative Investment fund operating standards, procedures/best practices and quality controls

Responsible for KPI reporting in line with client service standards

Support the client account opening and maintenance flow in collaboration with the Custody Team

Establish and maintain relationship objectives

Represent the department in the regular meetings with the Custody Team and monitor the quality of the KPIs

Act as escalation point for client service issues

Proactively manage the query resolution process with frequent updates to clients

Liaise with clients and internal departments, building trust and credibility

Support of Fund Accounting tasks as required

Remain knowledgeable of changing industry initiatives and educate clients

5 years of relevant Luxembourg Alternative (PE/RE/debt) funds experience or Custody Client Service Role

University degree in Finance or related field

Fluent in written and spoken English; another European language is an advantage

Experience working in an international environment

Excellent client service and relationships management skills

Strong problem solving skills including the ability to identify, recommend and implement solutions

Ability to multi task and prioritise effectively

Job Reference: 2903