- Our client is a major player in this sector.
- My client offers technological services in the automotive sector for private individuals and companies. Job Description
- On-site customer reception by appointment (Walk-in)
- Provide a high quality service to customers and prospects.
- Report to and work closely with management and the Sales department to optimize B2C / B2B customers satisfaction.
- Manage various administrative tasks relating to product communication.
- Monitoring orders, deadlines and keeping customers informed at all times.
- Problem solving: dealing with problems that may arise and resolving operational issues.
- Support customers before, during and after the sales.
- Analyze the market and customer demands in order to identify new opportunities for development and improvement.
- Manage product stocks in collaboration with the technical team responsible for preparation.
- Organize and taking part in events to promote services internationally (trade fairs, meetings with resellers, etc.). The Successful Applicant
- You will have previous experience of excellent customer service, ideally in the automotive or industrial sector, as well as an excellent command and knowledge of the automotive industry.
- You will have an excellent commercial skills and good customer relationship.
- You must be fluent in German and French; any other language will be considered (Luxembourgish, English, Italian, Spanish, Russian, Dutch).
- Rigorous, responsive and able to work as part of a team.
- You have good communication skills, both by e-mail and by phone.
- You have good writing and spelling skills.
- You are dynamic, organized and autonomous.
- You are comfortable using IT tools (new CRM, Word, Excel, Office 365, JIRA) and are attentive to written communication (internal and customer). What's on Offer
- NA
Inside Sales Representative Germ - Region-of-Luxembourg - Michael Page Luxembourg
Description
About Our Client