Senior transfer agent - Munsbach,

Job summary

We are seeking a detail-oriented and proactive professional to join our team, supporting investor communications and transfer agency (TA) operations.

Responsibilities

• Manage the investor mailbox and ensure timely responses to investor queries.
• Maintain a zero-complaint approach through effective communication, adherence to business etiquette, and professional stakeholder interactions.
• Prepare and release drawdown, capital call, and distribution notices for closed-ended funds.
• Prepare and release investor reporting, including Capital Account Statements and Financial Statements.
• Process cash transactions (capital calls/distributions), including receipts, payments, and bank account reconciliations.
• Handle investor operational issues.
• Prepare fund audit confirmations.
• Oversee offshored activities and monitor KPIs.
• Assist with internal and external audits as required.
• Prepare administrative reports for clients and third parties.

Skills Required

• A minimum of 5 years of experience in transfer agency in the Luxembourg fund services industry, specifically for close ended entities.
• Financial accounting knowledge/experience is an advantage.
• Good working knowledge of Microsoft Office (Word, Excel).
• System knowledge of Mantra, Investran, Paxus and/or eFront, ICX is an asset.
• Excellent communication skills and a truly client servicing mindset.
• Good interpersonal skills and sense of teamwork.
• Committed to self-improvement.
• Ability to work autonomously and remain calm under high pressure.
• Ability to deliver within agreed deadlines.
• Fluent in English, French/German is an advantage.

Description de l'emploi