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- Having a strong knowledge of major AWS or Azure services (compute, network & content delivery, security and storage)
- Being already experienced in leading small/mid-size team(s). Able to mentor and inspire a team of cloud professionals, foster a culture of continuous learning and improvement
- Strong analytical and problem-solving skills with the ability to troubleshoot complex issues
- Demonstrated ability to drive innovation, being proactive and initiative
- ITIL knowledge
- Ticketing tools experience
- Monitoring experience
- Being passionate about and proficient in automation
- Able to create and maintain comprehensive documentation
- Strong verbal and written communication skills. Fluent English is a must.
- As a bonus already having one of these certificates:
- AWS Certified Solutions Architect
- Azure Solutions Architect Expert
- Identifying opportunities for process and system improvements, evaluate options, propose enhancements
- Responsible for the technical onboarding of the newcomers
- Establish priorities for ongoing tickets, maintenance, critical issues and ensure assignation to the team members
- Being responsible of post-incident analysis; follow-up on incidents and their root cause analysis
- Review technical estimations
- Coaching team members and ensure their technical capabilities to support the customers
- Support Cloud Engineers on complex tickets and provide technical solutions to resolve the issues
- Responsible for all major architectural decisions
- Responsible for the Definition of Done
- Responsible for executing Disaster Recovery & follow-ups
- Being in charge of documentation maintenance
- Monitor team productivity
- Responsible of continuous improvement of the monitoring
- Multilingual and international environment. ARHS team in Luxembourg is composed of more than 50 different nationalities
- Minimum micromanagement. Concentrate on your work and have fun
- Opportunity to express your ideas & initiatives
- Variety of different projects and sectors. Possible internal mobility in the future
- Flat and responsive management
- Possibility of training/certifications
- Work-life balance
- Stability. We've proved it since 2003. And we are in Luxembourg
Cloud Team Leader - Belvaux, Luxembourg - ARHS Group
Description
ARHS Spikeseed (Advanced AWS and Gold Azure partner) is looking for an experienced Cloud Team Leader (m/f) to join and lead its MSP Team.
Innovate, lead and drive success in a collaborative environment.
Essential skills and qualifications:
Your main responsibilities will include:
What can you expect from us?