- Actively engage with customers through various channels to address queries and provide assistance.
- Collaborate within the sales teams to optimize customer satisfaction and retention.
- Provide administrative support to ensure seamless commercial operations.
- Contribute to the development of commercial service strategies.
- Continuously update and maintain quality customer records and databases.
- Monitor and analyze customer feedback to identify areas for improvement.
- Collaborate with cross-functional teams to resolve customer issues promptly and effectively.
- Foster enduring relationships with clients through communication and personalized support for specific customers.
- A dedicated and customer-focused professional with a passion for delivering exceptional service.
- Excellent verbal and written communication skills in English and French; proficiency in German is advantageous.
- Prior experience in administrative service roles is mandatory.
- Familiarity with CRM systems and other relevant software.
- Strong organizational and time-management skills.
- Ability to thrive in a fast-paced environment and multitask effectively.
- Proactive problem-solving skills with a keen attention to detail.
- Enthusiasm for the automotive industry and a willingness to learn.
- Ability to work independently as well as part of a team.
- Flexible and adaptable to changing priorities and business needs.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) for efficient administrative tasks and reporting.
Customer Advisor - Leudelange, Luxembourg - Leasys Luxembourg
il y a 2 semaines
Description
Customer Advisor
Full-time, Temporary for a parental leave replacement of 6 months & Permanent
Leudelange, Luxembourg
Company Overview:
At Leasys Luxembourg, formerly known as LeasePlan Luxembourg, we stand at the forefront of mobility services and vehicle leasing. With over 35 years of experience, we have earned a reputation for excellence in the mobility and fleet management sector. As part of the Leasys Group, a dynamic Joint Venture between Credit Agricole Consumer Finance and Stellantis, we are dedicated to innovation, sustainability, and consistently exceeding our customers' expectations.
Your Mission:
Your Profile:
Join us
Leasys is not just a workplace; it's a platform for personal and professional transformation. If you are ready to join a company that will challenge you, empower you, and inspire you to be a part of something extraordinary, apply today. Your journey towards redefining the future of mobility starts here.
Please send us your application to the following email address:
Do not hesitate to call Arantxa Miralles, HRBP,
APCT1_LU