Nur Jones

Sales & Customer Behavior Specialist

Marketing / Publicité / Relations publiques

Dudelange, Dudelange

Services offerts

Energetic sales & business development officer with over five years of experience in customer behavior and lead generation in cross-sector industries in Europe & MENA

Business development

Customer behavior

Sales

Lead generation

Taux approximatif: €35 par heure

Expérience

Freelance Sales Trainer & Coach Nov 2023 - Present
●Held sales strategy workshops for fresh entrepreneurs in Helsinki.
●Training marketing and sales teams for a Dubai-based real estate agency.
●Lead generation and sales tools training for a financial startup in Luxembourg.
Spire Global, Sales Development Representative May 2022 - Sept 2023
Space services
●Spearheaded a lead generation producing 20,000 leads, Hubspot CRM: exceeding 2022 sales goals by 23% YOY.
●Increased company sales pipeline by 9% through targeted lead generation and relationship building at industry conferences and trade shows.
Vendimus, Client Relation Manager Aug 2020 - Apr 2022
(Amazon partner / AWS services)
●Realized 48 campaigns, and 12 contract renewals for +5 years totaling 10M, KPI exceeded by 32% in one year, Initiated CRM implementation process by co-ordinating across sales and marketing teams, and revamped client onboarding video production.
●Boosted sales for 24 clients, 8 brochures content creation, and email scripts for English-speaking campaigns with outstanding organizational skills.
Integration media, Events & social engagement manager Jan 2017 - March 2020 (Gov / Public sector)
●Development of a marketing strategy for 12 public/governmental projects and 39 commercial projects.
●38 events, 30-180 participants, 6k budget optimization.

The language partnership, Client relation manager Oct 2015 - Aug 2016 (Business English education)
●Developed and implemented effective client management strategies that improved customer satisfaction ratings by 29%.

Samha Group S.A.R.L.,Head of Commercial Department Jan 2014 - Mar 2015
●Negotiated business terms with our franchise partners & luxury brands, Exceeded sales target by 21.8%
Overseeing store operations, and building a cross-sectoral team of 18 professionals.

Éducation

Education
Bachelor in Corporate Finance, University of Luxembourg
Sept2018 -Mar 2020
2nd winner Game of Jobs program
Associate degree in Business Management, Damascus
Oct 2005-July 2007
Customer behavior, Business Psychology, Cost budgeting